FAQ

Is it legal to sell beer online?

Yes. Upon delivery, a Canada Post representative will ask for your signatures and ID to verify that you are of legal drinking age (19+). The name of the shipment must match the person accepting or picking up the parcel.

Where will you ship?

Office Deliveries: We are currently only doing Friday afternoon office deliveries within Kitchener-Waterloo and only if it has been approved by the office manager. Contact us at info@blockthreebrewing.ca for more information.

Canada Post: At the moment, we are only delivering within Ontario.

When will my order be shipped?

Office Deliveries: All orders made before 11:30am on Friday, will be shipped to the corresponding office between 12-3 on Friday.

Canada Post: All orders made before noon will be shipped out the same day. Orders after noon will be shipped out the next day.

What's Shipping Fees?

We ship in 12-pack boxes. To get the best bang for your buck on shipping fees, it is best to fill up an entire 12-pack. There will be an incremental jump in shipping fees if we require two packages (i.e. >13 bottles).

I have questions about my order. Who should I talk to?

What if my order is damaged or incorrect?

If you receive an incorrect or damaged order, please send us a photo of your parcel as well as the order number to info@blockthreebrewing.ca.