Is it legal to sell beer online?
Yes. Upon delivery, a Canada Post representative will ask for your signatures and ID to verify that you are of legal drinking age (19+). The name of the shipment must match the person accepting or picking up the parcel.
Where will you ship?
Office Deliveries: We are currently only doing Friday afternoon office deliveries within Kitchener-Waterloo and only if it has been approved by the office manager. Contact us at email@example.com for more information.
Canada Post: At the moment, we are only delivering within Ontario.
When will my order be shipped?
Office Deliveries: All orders made before 11:30am on Friday, will be shipped to the corresponding office between 12-3 on Friday.
Canada Post: All orders made before noon will be shipped out the same day. Orders after noon will be shipped out the next day.
What's Shipping Fees?
We ship in 12-pack boxes. To get the best bang for your buck on shipping fees, it is best to fill up an entire 12-pack. There will be an incremental jump in shipping fees if we require two packages (i.e. >13 bottles).
I have questions about my order. Who should I talk to?
Contact us at firstname.lastname@example.org and we will be available to answer any of your questions.
What if my order is damaged or incorrect?
If you receive an incorrect or damaged order, please send us a photo of your parcel as well as the order number to email@example.com.