FAQ
Is it legal to sell beer online?
Yes. Upon delivery, a Canada Post representative will ask for your signatures and ID to verify that you are of legal drinking age (19+). The name of the shipment must match the person accepting or picking up the parcel.
Where will you ship?
Office Deliveries: We are currently only doing Friday afternoon office deliveries within Kitchener-Waterloo and only if it has been approved by the office manager. Contact us at info@blockthreebrewing.ca for more information.
Canada Post: At the moment, we are only delivering within Ontario.
When will my order be shipped?
Office Deliveries: All orders made before 11:30am on Friday, will be shipped to the corresponding office between 12-3 on Friday.
Canada Post: All orders made before noon will be shipped out the same day. Orders after noon will be shipped out the next day.
What's Shipping Fees?
We ship in 12-pack boxes. To get the best bang for your buck on shipping fees, it is best to fill up an entire 12-pack. There will be an incremental jump in shipping fees if we require two packages (i.e. >13 bottles).
I have questions about my order. Who should I talk to?
Contact us at info@blockthreebrewing.ca and we will be available to answer any of your questions.
What if my order is damaged or incorrect?
If you receive an incorrect or damaged order, please send us a photo of your parcel as well as the order number to info@blockthreebrewing.ca.